Understanding Customers and Stakeholders Catalogue

Understanding My Customers and Stakeholders Learning Stream

Listen to the Voice of Your Customer

Simple tools and techniques to help

Key more rigourous tools and techniques

Know the voice of other stakeholders

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In This Section

Martin M Thomas

Welcome to the Understanding Your Stakeholders Learning Stream

Martin M Thomas

Welcome to the Understanding and Listening to the Customer Learning Stream

Martin M Thomas

Welcome to the Simple Tools and Techniques for Listening to Your Customer Learning Strea

Martin M Thomas

Welcome to the Customer Needs Measurement Motivation Learning Stream

Martin M Thomas

Welcome to the More Rigorous Tools and Techniques for Understanding and Listening to You

Martin M Thomas

Welcome to the Needs of Other Stakeholders Learning Stream